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Connect the group picture with individual venues. Sales, stock, staffing costs and financial information help HQ understand where to focus, while local teams bring the context of what happened on the floor.

HQ & Financial Hub, Stock Manager, Menu Manager, Staff Management, Direct Sales & CRM and Voice each address a different part of the operation. Their value grows when the information connects: an order is also ingredient usage, kitchen workload, revenue and a customer interaction. Your menu sits at the heart of that picture, connecting what is ordered to how it is made and what it costs.

Stock and staffing forecasts consider weather, events, holidays, past sales and other conditions. Staff schedules also account for staff holidays. At HQ, agentic AI can answer questions, create dashboards and carry out administrative tasks. Across service, dispatch, kitchen timing and digital signage keep the operation moving together.

Ask Maistro questions about the information connected to HQ. Rather than piecing together separate reports, start with what you want to understand. For example: how do this week’s sales compare across locations? This is an illustrative question, not a customer result.

Use AI to create dashboards around the business view you need. Turn a question or reporting need into a dashboard, giving HQ a way to see the relevant information without starting every view from scratch.

Agentic AI can carry out administrative tasks through HQ as well as answer questions. That gives the team a way to get work done through AI, with the specific tasks and connected systems agreed for the operation.

You do not need to tackle every part of the business at once. Start the conversation with the problem you want to solve, then map the relevant modules and the systems they need to connect to. Scope and availability are agreed for your operation.

A side, a drink or an extra topping: AI Voice offers relevant additions while taking the order. Each call is a chance to help customers complete their meal and increase order value, with the choice always theirs.

The dinner rush does not have to become a queue for the phone. Maistro AI Voice handles as many simultaneous calls as needed, taking menu choices while your team serves the customers in front of them.

AI Voice can identify phone numbers and addresses as part of the ordering conversation, helping capture the customer details needed for the order.

Built-in guardrails help protect the ordering flow from rogue orders. We agree the checks and handling rules for your operation, including when your team should step in.

Voice also helps customers with their orders. Connected order information and the agreed handover process determine which queries it can resolve and when a person needs to step in.

For businesses with a central call team, one team can take orders for multiple stores and route each order to the right kitchen. This staffed workflow sits alongside Maistro’s AI Voice service.

Maistro AI considers weather, events, holidays, sales history and other conditions to forecast demand and stock requirements. The result gives purchasing a forward view, rather than relying on last week’s order.

Manage stock purchasing centrally, with supplier orders and internal venue orders in the stock workflow. Use forecast demand and current stock to plan requirements, then track orders through booking and receipt. Internal ordering connects a requesting venue with a supplying venue.

Connect products and modifiers to the ingredients and quantities they use. A small pizza, a large pizza and an extra topping can consume different amounts of the same ingredient. Those quantities connect sales to expected stock usage.

Theoretical usage is what recorded sales should have consumed according to recipes. Actual usage comes from stock movement and counts. For a simple period without transfers or other adjustments, it is opening stock plus purchases minus closing stock. Compare the same period and units to find the gap.

Keep receipts, counts, waste and transfers up to date so the stock picture is explainable. Supplier lead times matter when deciding when to order: the weekly example above shows how a forecast shortage can be spotted before service.

AI uses multiple conditions to predict staffing requirements. Weather, events, holidays and sales history help build a picture of expected demand, giving the rota more context than a repeat of the previous week.

Maistro turns those predictions into staff schedules and takes staff holidays into account. Expected trading levels and time off are considered together, helping you plan cover for the people who will actually be available.

Review the cost of the staffing plan alongside expected sales. After service, compare the plan with actual attendance and trading to understand where staffing and demand lined up and where they differed.

The staff app keeps the team in the loop. Staff can also clock in and out and record breaks through the POS, connecting the planned rota with a record of the shift that actually happened.

Manage products, prices, sizes, modifiers, meal deals and availability in one place. Send updates to your connected POS, kiosks, website, app, digital signage and marketplace menus, including Just Eat, Deliveroo and Uber Eats. Keep what customers can order aligned across the operation.

Bring orders from your connected POS, kiosks, website, app, Voice AI and delivery marketplaces into one operational flow. Menu items and their options give the kitchen the information it needs to prepare each order, while stock usage stays linked to what was sold.

Menus give Maistro the context behind every sale: what was ordered, through which channel and which ingredients it uses. That connected flow of sales, product and order data supports AI stock forecasts, staffing plans and the wider business view in HQ. Menu management and Maistro work together, from the plan to the next order.

You do not have to use our POS. Maistro integrates with Square, and we can explore connections with other POS providers. Introduce us to your provider so we can assess the integration and confirm the scope. If you need a POS, we can provide Boss It.

Link products, sizes and modifiers to recipes and ingredient quantities so sales connect to stock and food costs. Keep kitchen displays and digital screens connected to the same menu information, with AI helping plan what to show and when.

Schedule menus, change a price or pause a product from the POS. Keep customer-facing digital menus connected to the operation, so the screens reflect what you want to sell.

AI uses the sales picture to inform menu and order scheduling. Timing is based on how sales vary across different parts of the day and different days of the week.

Lunch on a weekday and service at the weekend may have different sales patterns. Maistro uses sales at those different times and days to shape scheduling, rather than treating every trading period as identical.

See the live driver picture alongside the delivery operation. Tracking gives the team visibility while dispatch and route planning coordinate the work.

Maistro automatically dispatches delivery work, reducing the need to coordinate each assignment manually. Dispatch sits alongside driver tracking and route planning as part of the delivery workflow.

Route planning helps organise the delivery journey. It works alongside dispatch so getting an order out of the restaurant and planning its route are part of the same process.

The kitchen syncs with drivers and can hold orders until drivers are available. That connects preparation timing to the delivery situation, helping avoid food being prepared only to wait for someone to take it.

Give customers a direct route to your restaurant for online ordering. Connect the menu, collection and delivery options with the operation that fulfils the order. Your customers have a place to return that belongs to your business.

Build a customer database around your direct relationships. Customer records and ordering history give repeat business a foundation beyond individual transactions, with communication guided by customer preferences.

Manage email, app push notifications and SMS from one place. Bring the channels together around your customer relationships, rather than managing each as a disconnected activity.

Use loyalty and offers to give customers a reason to come back. Review the repeat business and margin an offer creates, alongside redemptions, so a busy promotion is also a useful one.

Direct orders can reduce reliance on aggregator commission. Account for payment, platform, delivery and marketing costs when comparing margins. An established direct customer base and CRM also build an asset for your business; the effect on valuation depends on the business and its performance.

Handle counter, table and online sales in one place, with drivers alongside. The team can work from a joined-up view of the operation instead of treating each incoming channel as a separate job.

Customers browse the menu and order for themselves. Sizes, choices, modifiers and meal deals help them build the meal they want, with the detail captured for fulfilment.

Kiosks can show upsell options during ordering. A side, drink or other suitable addition gives customers an easy way to complete the meal while keeping the choice with them.

POS and kiosk orders connect to the kitchen workflow. The menu choices recorded at ordering give the team the detail they need to prepare the meal.

You do not have to use Maistro’s POS. Maistro integrates with Square, and we can look at integrating with another POS provider if you introduce us. The Menus section explains the wider channel connections.

Order routing connects incoming work to the kitchen screen where it is needed. The purpose is straightforward: give the relevant team the order they need to work on, where they need to see it.

Getting an order into the kitchen is only half the job. Maistro coordinates when it reaches the relevant screen, helping the team work on the right order at the right time.

The kitchen syncs with the driver operation and holds orders until a driver is available. Preparation can therefore take delivery availability into account, rather than treating the kitchen and dispatch as separate queues.

Maistro integrates with Square, so you can connect it without switching to our POS. Using another provider? Introduce us and we can assess an integration together, including which data and workflows can be connected.

If you need a new POS or are starting from scratch, we can provide Boss It. We can also supply the connected tools you need, including kiosks, kitchen displays, online ordering and driver management, as part of the agreed setup.

Tell us how many venues you run, the tools you use and where you want to improve first: stock costs, staffing, phone orders, direct sales or visibility across the group. We will work with you to choose the Maistro modules and connections that fit.

Together, we agree the integrations, equipment, data preparation, training, support, pricing and timing. Then we test the real service workflow with your team before expanding across the business.